NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Stargas Energies
How is Stargas Energies rated on Hellopeter?
Hellopeter has tracked Stargas Energies across 21 reviews. Stargas Energies hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Stargas Energies? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2017
Poor Service
Ordered gas on Friday, received message on Saturday that my order had been processed and proceeding to logistics. Enquired what time will the delivery be made exactly there was no communication. Apparently they don’t work on Sunday but they don’t specify that delivery will only be made during week days. Come Monday after sending a message that I won’t be available during the day. Still no reponse from them until I called the office only to find out my order is on the way, even though I asked them to bring it at a different time as am at work and there is no one to collect my order. I was told I’d get charged for changing the delivery date. So had to leave work, driver threatened to leave if am not at my place in 15min. Drove like a maniac just to get gas cylinder. Honestly as a first time customer I will not bother ordering from them next time. Poor service, this was not worth the trouble. Order at your own risk ✌️
1 reviews | Active since Mar 2017
Poor Service
Ordered gas on Friday, received message on Saturday that my order had been processed and proceeding to logistics. Enquired what time will the delivery be made exactly there was no communication. Apparently they don’t work on Sunday but they don’t specify that delivery will only be made during week days. Come Monday after sending a message that I won’t be available during the day. Still no reponse from them until I called the office only to find out my order is on the way, even though I asked them to bring it at a different time as am at work and there is no one to collect my order. I was told I’d get charged for changing the delivery date. So had to leave work, driver threatened to leave if am not at my place in 15min. Drove like a maniac just to get gas cylinder. Honestly as a first time customer I will not bother ordering from them next time. Poor service, this was not worth the trouble. Order at your own risk ✌️
1 reviews | Active since Mar 2017
Stargas very poor service
Stargas is the only agent for Kwikot gas geyser After waiting for 2 days to come and have a look.They came and fix a flow meter but not the problem Then they gave me a lone unit after another 2 days Then after 11 days they send me a new price The price to fix a geyser is over R6000 in total. This is ridiculous If it is Kwikot or Stargas the bottom line me as a customer are getting nailed
1 reviews | Active since Mar 2017
Stargas very poor service
Stargas is the only agent for Kwikot gas geyser After waiting for 2 days to come and have a look.They came and fix a flow meter but not the problem Then they gave me a lone unit after another 2 days Then after 11 days they send me a new price The price to fix a geyser is over R6000 in total. This is ridiculous If it is Kwikot or Stargas the bottom line me as a customer are getting nailed
1 reviews | Active since May 2025
Excellent Installation Service!
Exceptional Service & World‑Class Installation I recently had an in‑cupboard gas installation done by Stargas, and I am honestly blown away by the level of service, professionalism, and quality I received. From the very beginning, booking with Charne was an absolute pleasure. She was friendly, accommodating, and made it so easy to schedule my installation exactly when I needed it. It’s rare these days to get such warm and efficient customer service right from the first interaction. On installation day, the on‑site team (Henry) exceeded every expectation. They arrived on time, introduced themselves, and took the time to explain the entire process to me — including where ventilation holes needed to be drilled and why. They made sure I understood every step before proceeding. Once the installation was complete, they didn’t just pack up and leave — they took me through every detail of the new setup, including: How the gas leak detector works How to safely operate the cut‑over valve when swapping bottles A full demonstration to confirm that I could switch the hob on and operate the system confidently The entire experience was seamless, professional, and incredibly reassuring. Their workmanship is neat, precise, and clearly done with pride. Stargas, thank you for your stellar service. Your team goes above and beyond, and it truly shows. I am extremely impressed and grateful for such a phenomenal experience. Keep up the excellent work — you’ve gained a loyal customer! Mandy de Kock
1 reviews | Active since May 2025
Excellent Installation Service!
Exceptional Service & World‑Class Installation I recently had an in‑cupboard gas installation done by Stargas, and I am honestly blown away by the level of service, professionalism, and quality I received. From the very beginning, booking with Charne was an absolute pleasure. She was friendly, accommodating, and made it so easy to schedule my installation exactly when I needed it. It’s rare these days to get such warm and efficient customer service right from the first interaction. On installation day, the on‑site team (Henry) exceeded every expectation. They arrived on time, introduced themselves, and took the time to explain the entire process to me — including where ventilation holes needed to be drilled and why. They made sure I understood every step before proceeding. Once the installation was complete, they didn’t just pack up and leave — they took me through every detail of the new setup, including: How the gas leak detector works How to safely operate the cut‑over valve when swapping bottles A full demonstration to confirm that I could switch the hob on and operate the system confidently The entire experience was seamless, professional, and incredibly reassuring. Their workmanship is neat, precise, and clearly done with pride. Stargas, thank you for your stellar service. Your team goes above and beyond, and it truly shows. I am extremely impressed and grateful for such a phenomenal experience. Keep up the excellent work — you’ve gained a loyal customer! Mandy de Kock