Worst website and app ever

My issue is not service related but rather website and app related.

Never in my life have I been so frustrated that I want to pull out all my hair just to try and get something simple done like add funds to my card.

Starbucks: Your website and app are a piece of s h i t !! It's really pathetic to think that such a large company such as yourselves have such poor setups. Why do you even have options to add funds to your account if it doesn't even work?

I tried both the website and your app without any success. On the website I can't even add a payment option as I get an error, on the app I got as far as adding a payment method but when I try to add money I just see a little circle thingy to show me it's busy and then it goes back to the add money screen!

So is there a problem with your app and website or has it just never worked cause opening a ticket for assistance from startbucks also seems useless.