1 reviews | Active since Feb 2020
Poor service and not treating customers fair
I am so disappointed at the service from star schools. All they care about is money and money only. I received an sms on the 28th of july stating outstanding fees must be paid by end of August on the 5th of August I received another sms that if fees are not paid on the 10th learner will be deregistered. I called the school on Tuesday the 10th of August spoke to an employee who advised that I must wait until my brother goes to school if he will not be allowed in class. My brother is suppose to go to class next week the 16th of August I am not willing to have him go through the stress of being put out of class. I called the school to ask if they can allow him in class as I will pay on the 25th of august the manager Ayisha advised that the learner will not be allowed in class. One thing that I am learning from this school is that all the car about it money. They dont care about learns and the people who are paying the salary. Further more they are not giving the learner the assistance they need because their focus is only money. I say to other parents who want to take their kids to star schools try and find other schools
Thank you for the message – we acknowledge receipt of your complaint and would like to assist in resolving this as soon as possible.
Please take note that when learners registered with Star Schools, they were given a 4-month payment plan. Letters & sms’s were only sent out to those learners who have lapsed or have not made any payments at all to date.
Please send your full details to the campus manager – Aishah – who will then be able to reconcile your payment history.
Thank you for your co-operation & understanding
Star Schools
Thank you for the message – we acknowledge receipt of your complaint and would like to assist in resolving this as soon as possible.
Please take note that when learners registered with Star Schools, they were given a 4-month payment plan. Letters & sms’s were only sent out to those learners who have lapsed or have not made any payments at all to date.
Please send your full details to the campus manager – Aishah – who will then be able to reconcile your payment history.
Thank you for your co-operation & understanding
Star Schools
