On the 2Dec2021 I ma...

On the 2Dec2021 I made a payment via vodapay easypayment R100,and my subscription was cut off,I contacted them and they said they can't find my money that I deposited,I contacted the bank and vodapay and they showed proof that really the money was received,then on the 20 December 2021 I received the email from their call center saying the money is now reflecting,by that time my tv was not playing,and my monthly payment is R109 or R3 per day,but later on they switched my tv On,and the message says I will watch tv until 24 December 2021,how can I watch tv for 3 days while I payed R100,and it's R3 per day,are they telling me that they are charging me R33,33 per day