WORST EVER - NO CUSTOMER SERVICE - TAKE MONEY FOR NOTHING -

Good Day, I have had problems with my starsat from the get go if you go search my history you will know that I have already once before taken Starsat to consumer complaints and therefore you should know and understand that I will have no issue but to take this matter further if I do not get the support that I as a customer should be getting for a service I pay for. My Account Number: *** Name of Account Holder: Juan-Pierre Solomon Levinson Mobile: *** my fiance Amanda van Heerden pays this account of R200 per month she is home after 13h00 everyday I want you to contact her to arrange for someone to come sort this useless decoder out on *** as I am at work until after 18h00. I paid my account on the 22nd of April yet up to today I have had no signal no TV and the few times that I had TV the signal kept on freezing and besides that I paid for phone calls to your call center that was a complete waist of time costing me money as it seems like the so called custemer care center have no people skills and not even trying to assist their clients. Look my account up you will see last Saturday I contacted the call center again 1st call the lady was extremely rude and refused to assist and said we need to go to the installer. the second call at least that lady was more helpful however sadly the number for Starsat technician is permanently off. I phoned the people that installed the Starsat however they want me to pay R250 before they will come out! What is this? I am already paying for a service that I don't get due to lack of communicating skills from Starsat side, the shop that we bought this from changed names and we were told that Starsat closed down... I want one of two things to happen here either you sort this tv out today before end of business or you tell your supplier whom sold this junk to me to come and take his dish, decoder and refund me every cent that I have paid for installation and monthly fee. I expect an answer from Starsat before end of business or I will have no other choice but top get the South African Consumer Rights involved in this matter as I have recordings and proof of everything. I am not playing anymore If your customer care centre don't care about their clients and treat them like **** I have no choice but to take stand on behalf of everyone out there that also copomplaint and been treated the way we have been treated from the get go. Thank you JP Levinson