VERY PATHETIC SERVICE

<p>I AM A PREPAID CLIENT WITH STAR SAT FOR MORE THAN A YEAR NOW AND I HAVE EXPERIENCED NOTHING BUT BAD SERVICE FROM DAY 1. LAST MONTH ON THE 23RD OF APRIL I CALLED IN FOR ASSISTANCE LOADING MY VOUCHER. THE AGENT NEVER MENTIONED THAT ALOT OF THE PROGRAMES HAD BEEN CANCELLED FROM THE OLD BLACK DECODERS AND THAT I NEED TO CHANGE. AFTER CALLING AND LOGGING TECHNICAL FAULTS ALL WEEKEND . I THEN CALLED IN AGAIN THE NEXT TUESDAY THE 27TH ONLY THEN TO BE TOLD ABOUT THE DECODER. THE AGENT THEN PUT MY VOUCHER ON HOLD SO THAT I DONT LOOSE ANYMORE VIEWING DAYS AND SENT A REQUEST FOR A NEW DECODER TO BE DELIVERED TO ME. IT IS NOW 2 WEEKS LATER AND STILL NOTHING AND WHEN I CALL IN TO STARSAT THEY TELL ME THEY DONT KNOW WHEN ILL BE GETTING THE DECODER !!!!!!!!!</p>