Where's My Deposit??

<p>I recently hired tables and chairs from Star Hire in Pietermaritzburg. The team were very helpful and I managed to collect and deliver my tables and chairs with little issue. The concern however is that I paid a R500 deposit when I collected on Saturday 29/07/17. I was told that when I return the goods on Monday 31/07/17 that the refund of my deposit will be processed. By Thursday 3/08/2017 I followed up with an enquiry regarding the delay in receiving my refund. I was assured it would be paid by Monday 07/08/2017. My initial reaction was that it was ludicrous to wait a week for a deposit that was needed to be paid immidiately. On Tuesday 08/08/2017 I once again followed up and after being put on hold and given the run around a few times it was finally confirmed that my refund would most likely only be returned to my account the following week! Why would it take 2 weeks for a simple deposit to be returned? There was no delay in me paying for the goods and waiting for funds to clear. The apathy with which this situation was addressed is probably the most annoying. Yes, I am a simple low level customer/client but I deserve the same respect and courtesy Star Hire would extend to their various governement departments and high profile companies that make their business lucrative. </p>