POOR CUSTOMER CARE FROM STANLEY BRODKIN MADITSI ATTORNEYS

<p>So my wife owes money to Standard Bank and the account is handed over to STANLEY BRODKIN MADITSI guys for collection. </p> <p>She has been in a payment arrangement with them since she secured a job again and had increased the payment and agreed with these collectors on the monthly payment. Now out of nowhere some Thabang calls in around 7.30 this morning requesting to speak to my wife, failing to authenticate whether he was talking to the rightful owner of the account, he went straight on and demanded that my wife increase her monthly payments from R800 to R4000.</p> <p>I am disgusted at this Thabang person as my wife was left traumatised this morning and it seems these collectors thrive on intimidating customers into paying.</p> <p> </p> <p>The worst thing this Thabang has the nerve to display arrogance when I called in to speak to him, I eventually asked to speak to his manager who is Ansi Micha explained Thabang':</p> <p>-Poor customer care ethics</p> <p>-Compromising customer's information by not ensuring if the right person is spoken to</p> <p>-Calling at such early hours and yet harrasing customer</p> <p>She (Ansi Micha) was eventually defensive on Thabang's side, indicating that he did not harass my wife and continued to ask me to submit my wife's documentation that would allow them to assess her affordability and I indicated that they should have negotiated with her to obtain those way before harassing her and not wait for me to complain and request those.</p> <p>What I am trying to say is that we wount be bul**** by sharks like you STANLEY BRODKIN MADITSI, my wife is paying her debt, small by your standards but you need to acknowledge her commitment to her debt</p> <p>Get your messanger dogs properly trained to can deal with people in the right way.</p> <p>We are not all stupid like you make us out to be!!!</p>