DM
D M
1 reviews | Active since Oct 2022
26 Apr 2025, 06:54
Terrible customer service
Every few months Stangen debits on the wrong date and the debit order bounces yet they dont reply to emails or calls and dont even compensate for the bounced debit order or the inconvenience caused. I think management needs to he aware of this and i would like a manager to call me
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Replies (2)
Stangen's replyOfficial
29 Apr 2025, 08:57Good Day Maharaj
Thank you for referring your concerns via Hello Peter.
We confirm the matter has been referred to the relevant department for further investigations and feedback will be provided directly to you.
Kind Regards
Stangen Team
Thank you for referring your concerns via Hello Peter.
We confirm the matter has been referred to the relevant department for further investigations and feedback will be provided directly to you.
Kind Regards
Stangen Team
Stangen's reply29 Apr 2025, 08:57
Official
Good Day Maharaj
Thank you for referring your concerns via Hello Peter.
We confirm the matter has been referred to the relevant department for further investigations and feedback will be provided directly to you.
Kind Regards
Stangen Team
Thank you for referring your concerns via Hello Peter.
We confirm the matter has been referred to the relevant department for further investigations and feedback will be provided directly to you.
Kind Regards
Stangen Team
DM
D M's updateReviewer Update
29 Apr 2025, 12:57when will this department contact me as this is very frustrating
DM
D M's update29 Apr 2025, 12:57
Reviewer Update
when will this department contact me as this is very frustrating