JH
John H
1 reviews | Active since Jun 2013
10 Dec 2020, 11:16
Stangen Insurance company - disgusting customer service
Confirmed pay out..........Then refused to pay-blaming mistake on staff. Totally disgusting and immoral in the way they handle customers. Especially seeing the customer was young and died of cancer. Call Mark Bristow *** to hear full story of LOSS due to disgusting Stangen company policies.
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Replies (2)
Stangen's replyOfficial
10 Dec 2020, 12:10Unfortunately, the insured event occurred within the 4 waiting period of the policy and therefor the claim could not be honored. Applying a waiting period on non underwritten products is standard practice to mitigate anti selection risk.
Stangen's reply10 Dec 2020, 12:10
Official
Unfortunately, the insured event occurred within the 4 waiting period of the policy and therefor the claim could not be honored. Applying a waiting period on non underwritten products is standard practice to mitigate anti selection risk.
JH
John H's updateReviewer Update
10 Dec 2020, 12:25Always excuses .....when paying out.
NEVER when you accept money ........Totally unacceptable bad practices.
Every South African should know about this.........AND WILL KNOW in the next few weeks.
NEVER when you accept money ........Totally unacceptable bad practices.
Every South African should know about this.........AND WILL KNOW in the next few weeks.
JH
John H's update10 Dec 2020, 12:25
Reviewer Update
Always excuses .....when paying out.
NEVER when you accept money ........Totally unacceptable bad practices.
Every South African should know about this.........AND WILL KNOW in the next few weeks.
NEVER when you accept money ........Totally unacceptable bad practices.
Every South African should know about this.........AND WILL KNOW in the next few weeks.