KT
Khanyokuhle T

1 reviews | Active since Jun 2024

25 Jun 2024, 20:15

CANCEL EVERYTHING YOU HAVE WITH THEM

My Mom recently passed away. She had a life insurance with Stagen and they have been giving me the run around.. I called them countless times with no resolution.. It's either their claims department is unavailable or they'll call me back which they never do... My mom opened their policy with good intentions, for her kids. For them to do her like this!!!! Please don't ever use them as a life insurance or any policy... You will regret it

0
Replies (4)
Stangen
Stangen's reply26 Jun 2024, 08:12
Official
Good Day Khanyokuhle

Thank you for referring your concerns via Hello Peter.

We confirm the matter has been referred to the relevant department for further investigation and feedback will be provided to you in due course.

Kind Regards
Stangen Team
KT
Khanyokuhle T's update27 Jun 2024, 13:34
Reviewer Update
I would like to Thank Stangen for quickly attending to my issue.. Sometimes it's not the business but the people who run it... My issue was resolved, very quickly and with so much detail. I'd like to Thank the claim department for stwpp
KT
Khanyokuhle T's update27 Jun 2024, 13:36
Reviewer Update
For stepping up... I am truly pleased and happy about how fast the process was dealt with. Thank you
Stangen
Stangen's reply27 Jun 2024, 13:55
Official
Thank you Khanyokuhle for taking time to write this positive feedback.

At Stangen customer satisfaction remains our number one priority and we take great pride in building and maintaining the best relationships with all our clients.

Kind Regards 
Stangen Team