Standard Bank Insurance claim - Ammicably resolved

I submitted a complaint via Hellopeter regarding the initial poor service received from Standard Bank Insurance. After logging the compliant I was contacted by Standard Bank Insurance who requested a period of 8 days to review my claim. I am pleased to announce that Standard Bank Insurance has subsequently revoked their initial denial of the claim. A settlement amount was agreed to and paid out. The claim was therefore resolved in an amicable manner. I feel valued again. A special thanks to Terral Kisten, Executive and Social Media Complaints Specialist for your prompt responses and assistance rendered to resolve the matter in a amicable manner. Also thanks to Hellopeter for providing such an effective platform to highlight consumer concerns.