Complain Estate Late PJ RAUBENHEIMER

Dear Helopeter

I hereby would like to know how long it takes to transfer vehicles from my Late Husband's name into my name, Mrs. Lily Raubenheimer? I have been battling now for 7 years to get this done. We had a joint will at Standard Bank. The Estate was handled off in 2019 (husbandpassed on 29 Nov 2016). Standard Bank took their 3,5 % of the Estate, without assisting me to complete that part, together with my Fixed assist. How will I get hold of them in Windhoek? They don't even answer my calls anymore. They didn't even arrange vehicles for me to travel from.point A to B . My children and I have to make use of public transport when travelling out of town. What steps can I follow, It's been almost 8 years now.