ZERO

OK, I'm a frequent complainer with regards to Standard Bank. And I intend to be one as long as necessary, The "ombudsman" doesn't exist - just assistants. I always wonder where this person is hiding? Not paying out a policy because there was a "language problem" should be looked at from both sides. Not only from the Bank's side. But apparently they are know for not paying out policies........so they'll accept your money monthly, but will look for every loophole not to pay. People we're talking about R311 000!! It's pocket change for them, but for me.........it would mean so, so much.