wrong to say horrible service rather no service at all

worst service ever experienced. cant get a hold of anyone at the call center. honestly give you option to call you back for nothing, nice feature but doesn't work so don't hold your breath. if they could maybe get the people calling to sell you policies to work in the call center it would be better. my wife has tried for days to get a hold of them. almost cheaper to be self insured with the amount of time and money spent holding on the line because, your call is important, just not to to anyone there.