WRONG AMOUNT

It is rather annoying to have money deducted from your account by your main banker that is the incorrect amount of money. It must be my January blues that is now making me write this review. Nonetheless I will still do.

My encounter with Standard Bank Insurance on 18/12/2024 is, they deducted R967.99 from my bank account, as it should have been R675.89. The difference is R292.10 more then they should have deducted. I have made several calls regarding this to standard bank. I keep on getting promises that someone will call me back regarding this. As of to date no one has called me back. Now when you reverse money it reflects on your credit status and it will reflect as you being a bad payer of which in my case will be incorrect.

I am also faced with stationary saga as the schools are reopening next week in our province, That R292.10 will definitely assist me in my budget. Some of us are single parents out here and we work on a tight budget.

To be faced with a bank that will take a message for you rather then solving your matter that you brought under their attention is very nerve wrecking. Their Mobi App will also not allow you to make changes to your policy you will have to call in order for changes to take place. Listen I have policies with other banks as well and I can amend and make changes when ever I please to do so on their Mobi Apps.

Please refund my money!