Worst service- wonder how they still have clients

<p>I received the worst service ever- from Standard bank. Their consultants Freddy (legal) and Thabile were very useless. At least the lady at complaints department was friendly, although I'm yet tovsee my complaint attended to. From this experience I would never consider or advice anyone to get insurance with them.</p> <p>I am claiming third party liability - their client knocked my car at the parking lot. She sent through everything but they are giving me a run around to assess my claim. I spent all day calling and they keep telling to hold or the person I need to talk is not around or promissing to call me back with no intention to do so. I had finally give up and claim through my insurance. From the complaints written here I do see running away from claims is what they do best. </p> <p>On another note, I do not think that it is fair to require a third party claimer to submit 3 quotes. It is time consuming and cost you financially. If the insurance company want's second opinion it should be at their cost. The fact that it's been done this across industry dies not make it right. It is inconvenience enough for your client to hit my car, now requesting stupid things to avoid paying is not fair. If you can easily book your client for assessment, why is that so hard for both parties. If your don't trust my 1 quote then why not send your assessor at your own cost?</p>