WORST SERVICE I'VE EVER RECEIVED!!!!!

<p>In March 2016 my bond was rejistered through Standard Bank, In April the same year the ceilings in the house started to mold. A claim was registered. Standard Bank rejected the claim as "wear & tear" First of all how do you reject a claim as wear & tear??? Who buys a house and then in the first month gets onto the roof and check for wear & tear?</p> <p>In March 2017, I rejistered a claim with Standard Bank once again for Subsidence/Landslip due to the cracks in my walls, walls leaning to the one side as well as big holes in my front yard. </p> <p>Firstly, the claim was registerd on 13 March 2017, the loss adjuster came to assess the damages on 06 April 2017 almost a month after registering the claim.</p> <p>On 20 April 2017, I lodged a complaint as I have still not received any feedback from Standard Bank with regards to the claim.</p> <p>On 02 May 2017, I had to call them, waisted my airtime as I had to wait how long for them to answer their phones, just to be told that they are sorry but my claim has been rejected reason again, WEAR & TEAR???</p> <p>How the hell is this wear & tear???? Is that the only thing that Standard Bank knows? Wear & Tear????</p> <p>So water rising underneath someone's house is Wear & Tear? ***!!!!!</p> <p>Standard Bank does not give a hoot about people, they are only after your money. I pay my insurance on time every month, just to be rejected whenever I need their assistance.</p> <p>Standard Bank would rather see my house fall to the ground!</p> <p>I will be taking legal action as I will not have my house fall to the ground with my family in it! What will Standard Bank then say? SORRY? As they always do? SORRY will then be too late!!!</p> <p>The ****iest insurance I have ever come across! I will not recommend Standard Bank Insurance to any one even if they pay me a million dollars!!!</p>