EB
Esmari B
1 reviews | Active since Jan 2023
16 Jan 2023, 16:29
Worst service ever
Claim Correspondence - 22/210819 ***3
I was advised 2 weeks ago that my claim was finalised and the money will reflect within 24hours. I followed up 6 days later and have not received a response as to why the money has not been paid as yet.
Called in and didn't even get through to anyone. Held on the line for 34 mins.
Terrible service!!!!
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank Insurance's replyOfficial
16 Jan 2023, 16:39 Thank you for posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint to reach resolution.
Kind regards
Complaint Resolution Centre
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint to reach resolution.
Kind regards
Complaint Resolution Centre
Standard Bank Insurance's reply16 Jan 2023, 16:39
Official
Thank you for posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint to reach resolution.
Kind regards
Complaint Resolution Centre
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint to reach resolution.
Kind regards
Complaint Resolution Centre