LN
Levashen N
1 reviews | Active since Jun 2022
01 Jul 2022, 08:14
Worst service
The most frustrating company to deal with. I have tried to follow-up on my claim for the past 2 months with no joy. Consultants are useless, do not call you back,cut the calls on you or make you hold on the line for more than 30mins with no response. My property was damaged in the April floods in Durban, it's now July and no joy. I will never recommend them to friends and family. The only people that keep me updated is the pool contractors, the building side is still delayed.with everything that we currently have to deal with in Durban I expected better service from my insurance company
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Replies (4)LN
Levashen N's updateReviewer Update
29 Jul 2022, 00:39You'll clearly need to relook at the level of staff working for you'll. Monday will be the 1 August and I am still waiting for half of my problems to be sorted out. I have to constantly follow-up with extremely delayed responses. The last feedback was 3 weeks ago. I have since tried to follow-up with zero feedback.
LN
Levashen N's update29 Jul 2022, 00:39
Reviewer Update
You'll clearly need to relook at the level of staff working for you'll. Monday will be the 1 August and I am still waiting for half of my problems to be sorted out. I have to constantly follow-up with extremely delayed responses. The last feedback was 3 weeks ago. I have since tried to follow-up with zero feedback.
LN
Levashen N's updateReviewer Update
29 Jul 2022, 00:40Extremely frustrated
LN
Levashen N's update29 Jul 2022, 00:40
Reviewer Update
Extremely frustrated
LN
Levashen N's updateReviewer Update
02 Aug 2022, 08:10Morning,still no one has contacted me since 11 June'22. I can't understand how you'll still have customers if this is the level of service I am receiving.
Again, reminder I am waiting since the durban floods that happened in April it's going on 5 months now.😡
Again, reminder I am waiting since the durban floods that happened in April it's going on 5 months now.😡
LN
Levashen N's update02 Aug 2022, 08:10
Reviewer Update
Morning,still no one has contacted me since 11 June'22. I can't understand how you'll still have customers if this is the level of service I am receiving.
Again, reminder I am waiting since the durban floods that happened in April it's going on 5 months now.😡
Again, reminder I am waiting since the durban floods that happened in April it's going on 5 months now.😡
LN
Levashen N's updateReviewer Update
09 Aug 2022, 20:20Still waiting for someone to contact me. 5 months is pathetic waiting for standard bank insurance
LN
Levashen N's update09 Aug 2022, 20:20
Reviewer Update
Still waiting for someone to contact me. 5 months is pathetic waiting for standard bank insurance