MM
Mpho M

1 reviews | Active since Mar 2021

08 Jan 2026, 12:13

Worst service

The worst experience. I have been waiting for them to come assist with a claim i put through in December 5th for my Gas geyser. They said to me they don't have Gas service providers. I must find one myself. I went back to them to tell them that I wasn't able to find one. They went quite. No hot water till today. Been sent from pilar to post

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Replies (4)
MM
Mpho M's update11 Jan 2026, 09:19
Reviewer Update
Good day. My policy number is HLB/2025/458706.. I’m still waiting. Someone came in Friday after I complained , checked and said it might need to be replaced. I’m waiting still
MM
Mpho M's update13 Jan 2026, 21:50
Reviewer Update
Standardbank is really something else. Still no communication , last communication was they will book a new geyser. Nothing till today
MM
Mpho M's update14 Jan 2026, 14:44
Reviewer Update
Its really frustrating. Today alone I called the insurance line more than 20 minutes at a time but im not getting help.Im really moving my insurance from Standardbank. This is not worth it
MM
Mpho M's update16 Jan 2026, 16:56
Reviewer Update
Thank you Standard bank. My geyser is finally fixed today. I'm just grateful it finally happened