Worst Insurance, they dont care.

I am writing a review as my insurance claim review I escalated is still not reviewed.

Standardbank you did us wrong in so manyways and still dont care.

You were quick to talk me into increasing my premium to a higher premium, but when i claimed for my 5year old fridge that stopped working, you were quick to decline my claim, using the oldest lie in the books stating its due to wear and tear, based on a visual inspection. From a covid forensics investigator.

Standardbank Insurance you the worst and get a 0 for customer service... Everyone from the covid forensics inspector you sent out, missed the scheduled appointment and ****... Your customer service staff never logged my complaint, lead to multiple calls and multiple hellopeter complaints, your escalations people also **** and promised to call back and resolve the matter and this never happened. Now sitting with an Ombudsman anf still no reply.... You closed the case on your end and you dont give a F about me and your other paying customers.... Again you get a 0...If the outcome is not desired, than its gooodbye to you Standardbank Insurance..... You have failed on so many levels... We still without a fridge, bit my monthly premiums is still paid ontime.... Why would you care