1 reviews | Active since Dec 2016
Worst insurance experience ever
<p>In July 2016 our boundary wall collapsed into our swimming pool and flooded our entire house, this was after a severe storm. Standard bank has to this day , 20 December 2016 not repaired the damage, they say the claim has been authorised but un until now no work hs been started. They never phone back.</p>
So the poor service continues.. on 20 Dec 2016 I phoned in..asked to speak to a supervisor..after a long time holding I get put throught to a "senior", I say that I want to speak to a super visor not a "senior"...go back on hold...eventually I am told that the supervisor will phone me back.
As of 22 December 2016 no supervisor has phoned me...It seems this bank does not wish to sort out problems or that staff are so poorly motivated or managed that they do not bother to phone customes back. MORE POOR SERVICE.
So the poor service continues.. on 20 Dec 2016 I phoned in..asked to speak to a supervisor..after a long time holding I get put throught to a "senior", I say that I want to speak to a super visor not a "senior"...go back on hold...eventually I am told that the supervisor will phone me back.
As of 22 December 2016 no supervisor has phoned me...It seems this bank does not wish to sort out problems or that staff are so poorly motivated or managed that they do not bother to phone customes back. MORE POOR SERVICE.