Worst insurance ever......

Most ridiculous insurance ever... When recently submitting a claim for my car who my son had a accident with, Standard Bank and their accesors are treating both myself and my son like *********. With regards to the accident, it was a single vehicle accident with no other party involved, therefore there is only a SAPS accident report and no case number or docket. During the first communication, all the relevant documentation requested was submitted including permission to obtain both the accident report and tracking information from the vehicle. Seeing that this accesor did not get any information from the tracking device as it is purely a recovery tracking system, personal information (bank statements, vodacom records & medical reports) are now being requested to try strengthen his case in order for the claim not to be paid. On my refusal to submit more information, I now receive mails with the Stansure Policy booklet, which was never sent to me when the policy documentation was sent and was never read to me over the phone during the applixation. When considering insurance for your home or vehicles, choose another company as SB is going to try everything to get your claim thrown out by treating your case as a forensic investigation rather than a assesment. I will be moving all my personal Private Banking accounts, Home loan, insurance and retracting the business account applications submitted to Rosebank, should Standard bank Insurance maintain their view on this claim.