Worst insurance

Standard bank home insurance is the modern day con artists and is the worse home insurance in the market.

The stuff doesn't understand the basis of customer service, to service providers who don't finish jobs and the list is endless and I'm tired of logging complaints because those are never taken seriously. If I knew or had a way of getting in contact with CEO I would but for now I will talk to ombudsman.

I logged a claim about a leaking bath 2 months ago, they sent their service provider to come check then the service provider kept quiet I was doing the run around asking them what was happening. Whenever I would call standard bank agents will want me to start from the start. One guy from communications finally looked like we were going somewhere but he as well disappeared into thin air when I decided that I would do it on my own and send them invoice. Mandla from communications asked me to send that quote and I did. Everything was quiet again until Wednesday when I got a call 2 months later saying my claim was unsuccessful. Claiming at standard bank is a horifying and your staff will cause customers to move. 2 months later they decline after I had sent a quote, looks like they they don't want to pay.