Worst humiliating service ever

Had the worst experience with Standard Bank..Laylaa Alberts is the worst ********* team leader including her colleague Refiloe Ndleve..Two worst ********* staff..I’ve had the most humiliating experiences that I have two policies and have cancelled them due to these two pathetic staff…If your claim is handled by Refiloe Ndleve and Laylaa Alberts expect the worst…Plsssssss do not take up Standard Bank insurance .Instead of resolving claims professional they take things personal…