SM
Sherwynn M

1 reviews | Active since Aug 2025

12 Aug 2025, 13:23

WORST EXPERIENCE

When my home was broken into I was denied security for the night and told they cannot pay for security and repairs of which it covers me. During a heavy storm my roof and boundary fence was damaged. I was told it would take up to 10 days. To date this isn't resolved and the claim is rejected. From the claims handler to the internal assessor they are useless and know nothing. They are eating my money each month but cannot commit to me

0
Replies (2)
Standard Bank Insurance
Standard Bank Insurance's reply12 Aug 2025, 13:50
Official
Dear Valued Client

Thank you for posting and allowing us the opportunity to look into your complaint. Kindly email us your Hellopeter User name and Policy Number /Claim Number to enable us to assist.

Regards

Complaints Resolution Team 
SM
Sherwynn M's update12 Aug 2025, 15:30
Reviewer Update
Sherwynn M
25/043541