Worst client service

I am so disappointed in Standard Bank client service regarding my ***** claim. I have filed a ***** claim on the 31st of March and its the 14th of April today. NO ONE has given me a feedback or phone call.

I have send a email regarding this, the lady that rep**** to my email stated that my claim reference number doesn't match my profile.

THAT'S THE REFERENCE NUMBER STANDARD BANK ***** DEPARTMENT GAVE ME.

I am so unhappy and discussed with they way they are handling this. I have lost almost R2000 out of my account. And i have to phone and email them for updates.

I am sick of this bank. I can't wait to close my account