1 reviews | Active since Oct 2018
Worsed home insurance provider in the market
Standard bank home insurance is more than pathetic and is the worsed home insurance in the market.
From their staff who don't understand the basis of customer service, to service providers who don't finish jobs and the list is endless and I'm tired of logging complaints because those are never taken seriously. I will be going to the CEO and the ombudsman,if I don't get satisfactory resolutions by end of next week Friday.
I logged a claim about a leaking underground pipe in the beginning of the month,to date, standard bank hasn't gotten back to me regarding the claim and I had to fix it myself. Claiming at standard bank is a horifying experience,my last two geyser claims,I couldn't even get that ****d up without countless calls to the call center.and your staff will cause customers to move,as I myself,is considering moving to santam.
I hope,this time someone will do their job or I will definitely ensure that I hit you guys were it hurts, your pockets.
