why pay insurance!?

<p>Hi i had an accident month ago. Claim approved waited 2 weeks got my car on friday. My car drove ONE DAY. There were things that was not properly fixed so i referred back. Not only that my battery ceased. Ive never in my life had issues with my car battery it was in PERFECY condition before my accident. My assessor REFUSES to replace it I HAVE TO PAY?? why do i need to pay for a battery which was in perfect working condition prior to accident?? The panelbeaters removed it, might have damaged/swopped/overcharge it even might have gotten damaged in accident. Why should i PAY?? HEADLIGHT was also replaced with a cheaper product which was a weak quality light i cud hardly see friday eve driving. I was told by panelbeater that they are fixing light at their own expense as my assessor is not replacing it. THEN afterwards assessor says its not true he he gave permission for it to be fixed WHATS GOING ON HERE? I HAVE NO TRUST IN STANDARD BANK INSURANCE ANYMORE been a loyal customer for years but considering cancelling my policy in near future. Im also complaining in fb. Clients shud realize what they paying for!!</p>