walk way from the devil insurance

horrible Serice!!!!! i have been insured with standard bank for my building . Every single time i needed their assistance my claim was declined . i have been paying an insurance premium for over 5 years yet have to take out thousands of rands from my own pocket . i have recently claimed for heavy rain and hail damage which had a significant effect on my roof . The have decided to decline my claim even though my roof was treated and maintained recently. for anyone even considering this company walk away immediately !!!! The do not practice any tcf outcomes !!!!!!!!!!!!!!!!!!