EM
Eunice M

1 reviews | Active since Jun 2021

12 Nov 2021, 10:27

VERY UNHAPPY CLIENT

My name is Eunice Monama. I took out a funeral cover with standard bank group cover for my niece who passed away on the 01/11/2021. I then made a claim at Standard bank Silverton hoping that the money will assist paying for the funeral costs. To date i have not received the money or heard anything from Standard bank. I am very dissapointed with them as they were not able to help when i needed them most. They are quick to demand their premiums every month but take their time to pay out claims. I am very dissatisfied with their service.

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Replies (1)
EM
Eunice M's update16 Nov 2021, 08:51
Reviewer Update
I have submitted all the documents for my funeral policy claim at Standard bank Silverton on the 03/11/2021 but didnt get any response and submitted a complain on the 12/11/2021 and still my claim is not paid or heard anything from Standard bank.
Wow what a service!!!
I think its time to move my business elsewhere.