Very poor service - leaking pipe for 2 weeks

<p>Hi Standard Bank Insurance,</p> <p> </p> <p>ref: 16/088587<br /> <br />I'm just writing to follow up on this query, as I have been notified by the tenant that the repair to the leaking pipes has not yet been completed.<br /> <br />This leak was reported to standard bank more than 2 weeks ago, I cannot believe that you still have not taken action and repaired this water leak.<br /> <br />As a result of this poor service from standard bank, my property has now had substantial water damage and water wastage. Added to this my tenant has had to vacate the property due to the not having water for over 2 weeks.<br /> <br />I await your feedback on this urgently.<br /> <br />Best regards,<br />Clayton Lister</p>