Very Disgusted By Stansure

I bought a house from Standard Bank in March 2018.Sale was concluded or boond approved on 15 May 2018.I noticed that the roof of the house is leaking on the 2 July 2018 when it was pouring in PE .I contacted the selling agents they refused to assist. I contacted the Banks Insurance they rejected the claim...due to an exclusion "Latent Defects"

I logged a secondf claim which was rejected again...I phoned the team leader at the Insurance Divison she was so rude to me and said "You were suppose to get onto the roof to inspect the roof" And you can log a complaint with the STI Ombud.I waited about six months to start the complaint with the OSTI.Someone from the bank phoned me on the 13 February 2019 to say the bank wasnts to send an Assessor to come and inspect the house.

I have not heard anything from the Standard Bank Insurance Division until today.

I am very much Disgusted by the stinky services I have eceived from Stannsure for the past year.Itfirst started when I needed road assist last year in February! I don't even want to think about it because I was in need of assistance with the vehicle and was stranded with a Four year old toddler and had to walk with my son to seek help while Stansure were full of nonsense.

I ma very disgusted with the service the bank should take their property I have made up my mind and will call in at branch to close the home loan account during the week.