Very disappointed with the service from standard Bank building insurance 😒

Hi my name is neela Mansraj my claim number is HLC24/000320. I'm a very unhappy customer i registered my claim almost three weeks ago i ask for a cash pay out on my claim reason been i had endless problems with standard Bank service provider's in the past. But with this claim standard Bank building insurance is making me go around in circles which I really don't appreciate I'll will allow PHAHAMO POJECTS to drop off the door at my house because last week Tuesday I was told that they couldn't get the doors and I that i would get paid out for the Builder and the building cupboards from PMS.i am a very sickly person i suffers with asthma my house has a Damned smell due to the water damage I am sick of having to call standard Bank only to get told 100 difference stories every time I call can someone from management contact me ASAP regarding this matter I will really appreciate it