Vehicle insurance : Pathetic service, very unreliable and unorganizd

I joined Standard Bank insurance few months ago, logged 3rd party claim, someone bumped into me and damaged my car, Standard Bank appointed AutoMagic, Pannel Beater, Midrand to fix my vehicle. Pathetic service received from Standard Bank Pannel Beater.... Contacted Pannel beater so many times but they don't care because I paid access to AutoMagic. Try to contact Standard Bank Insurance by calling *** and ***. Spoke to Malisha twice, she cut the call....