JK
Juan K

1 reviews | Active since Nov 2016

23 Nov 2016, 17:00

Utterly disgusted with service

<p>After experiencing lightning damages to my alarm and gate motor i contacted the insurance and they were more than helpful allocating SP's to check my stuff. These SP's being from the other side of the province, but none the less i had to them looking at the damages goods. This meant taking off work for a day.</p> <p> </p> <p>The report came back and suggested settlement of an amount almost only equal to the cost to replace the gate motor alone, and that is the cheapest motor. They want to repair my alarm system with parts obtained from somewhere I dont know and I was advised I do not have a choice in the matter. CAN YOU BELIEVE THAT??</p> <p> </p> <p>Gave them 4 phone calls and guess what nobody can find a manager nor call back, i guess they dont have my number as i have to repeat it everytime i phone in. So here I am trying to determine and hoping that STB Insurance takes a complaint atleast seriously as they have the "i don't care" attitude if you call them.</p> <p> </p> <p>#movingmyhomeinsurance</p>

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