SJ
Sanet J

1 reviews | Active since Feb 2014

27 Oct 2022, 12:28

Useless Service

I have been requesting a re-assessment of my property for the past 2 weeks since I had a solar system installed that needs to be insured

0
Replies (4)
SJ
Sanet J's update27 Oct 2022, 12:53
Reviewer Update
ID nr *** 088
Please also check emails sent to Sil.admin from *** I have been requesting assistance from 12 October already.
SJ
Sanet J's update31 Oct 2022, 10:20
Reviewer Update
another week has come and gone and still Standard Bank has not called to setup an appointment.
SJ
Sanet J's update31 Oct 2022, 11:07
Reviewer Update
just called Standard Bank, guess what I still have to wait 48 hours before they will TRY to call
The worst is it seems they have been contacting my EX who has been de-registered from the bond account since 2009 already.
what the hell is happening with regards to the POPI act, you have to confirm your contact details every time you call - but they still communicate with a email address I do not know and have not confirmed.

SJ
Sanet J's update09 Nov 2022, 15:04
Reviewer Update
SO GUESS WHAT
AFTER STRUGGELING WITH STANDARD BANK FOR ALMOST A MONTH TO CONTACT ME TO RE-EVALUATE MY PROPERTY THEY WERE VERY APPOLOGETIC WHEN THEY EVENTUALLY PITCHED UP.
TODAY I RECEIVED MY SO CALLED UPDATED POLICY AND YES YOU GUESTED RIGHT, IT'S STILL A ****UP.
THE POLICY IS AGAIN ISSUED IN MY EX'S NAME AND OPENS WITH HIS ID NUMBER, THIS ATER THEY CONFIRMED ALL MY DETAILS HAVE BEEN UPDATED
PLEASE STAY AWAY FROM STANDARD BANK PEOPLE.