Useless service

The service (or lack thereof) at Standard Bank Insurance is the worst imaginable. It is close to impossible to get hold of this company on the phone. Emails they simply ignore. If you consider insurance and consider Standard Bank Insurance, I would advice that you rather apply for insurance with Table Mountain. You will get as much response from a mountain, but it will be cheaper at least...

When you have a claim, my experience is that they look for every possible excuse not to honour the claim.

I also have short term insurance with Outsurance. The service at the latter is at least 1000 times better than Standard Bank Insurance.