BD
Bianca D
1 reviews | Active since May 2024
02 May 2024, 17:17
URGENT -UNPROFFESIONAL SERVICE
We have been sending emails and phoning for the past 3 weeks going back and forth to get things fixed. Holding the line for more than 2 hours at a time for a phone call to ensure everything is corrected and yet again receiving my documents with incorrect details. THIS IS INSANE
SPOKE TO KAMVA WHO CLAIMED ITS SORTED AND YET NOTHING
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Bianca D's updateReviewer Update
07 May 2024, 08:44URGENT -UNPROFFESIONAL SERVICE
We have been sending emails and phoning for the past 3 weeks going back and forth to get things fixed. Holding the line for more than 2 hours at a time for a phone call to ensure everything is corrected and yet again receiving my documents with incorrect details. THIS IS INSANE
SPOKE TO KAMVA WHO CLAIMED ITS SORTED AND YET NOTHING
After my complaint on the 2nd of May still nothing and yet again no corrected feedback.
Now it will be 4 weeks just because they appoint people in divisions who is not clued up to do this work and in the meantime customers need to phone daily taking 2-3 hours from the day not doing their own work to sort Standard banks **** out. Useless is stating it lightly
SPOKE TO KAMVA WHO CLAIMED ITS SORTED AND YET NOTHING
After my complaint on the 2nd of May still nothing and yet again no corrected feedback.
Now it will be 4 weeks just because they appoint people in divisions who is not clued up to do this work and in the meantime customers need to phone daily taking 2-3 hours from the day not doing their own work to sort Standard banks **** out. Useless is stating it lightly
BD
Bianca D's update07 May 2024, 08:44
Reviewer Update
URGENT -UNPROFFESIONAL SERVICE
We have been sending emails and phoning for the past 3 weeks going back and forth to get things fixed. Holding the line for more than 2 hours at a time for a phone call to ensure everything is corrected and yet again receiving my documents with incorrect details. THIS IS INSANE
SPOKE TO KAMVA WHO CLAIMED ITS SORTED AND YET NOTHING
After my complaint on the 2nd of May still nothing and yet again no corrected feedback.
Now it will be 4 weeks just because they appoint people in divisions who is not clued up to do this work and in the meantime customers need to phone daily taking 2-3 hours from the day not doing their own work to sort Standard banks **** out. Useless is stating it lightly
SPOKE TO KAMVA WHO CLAIMED ITS SORTED AND YET NOTHING
After my complaint on the 2nd of May still nothing and yet again no corrected feedback.
Now it will be 4 weeks just because they appoint people in divisions who is not clued up to do this work and in the meantime customers need to phone daily taking 2-3 hours from the day not doing their own work to sort Standard banks **** out. Useless is stating it lightly