BM
Brenda M

1 reviews | Active since Jun 2024

14 Jun 2024, 06:04

Unpaid policy

I am canceling all my policies with Standard Bank..Standard Bank will look for reasons not to pay for a policy but when I took out the policy there were no questions they were happy to take my money...i would not recommend this to anyone after the bad experience I had

0
Replies (2)
BM
Brenda M's update14 Jun 2024, 10:23
Reviewer Update
Brenda Makatsi
Policy Number TMAF6B22

Now they keep calling the husband of the deseased and disclosing the cover amounts...this a time for mourning and I did not expect such treatment when I took out the policy in 2022
Standard Bank Insurance
Standard Bank Insurance's reply14 Jun 2024, 11:37
Official
 Thank you for posting and allowing us an opportunity to investigate your complaint.
 This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint in order to reach resolution. 
 
 Kind regards
 Complaint Resolution Centre