kK
ktibana K

1 reviews | Active since Jun 2016

26 Apr 2018, 11:08

Unpaid claim as per agreement

We have logged a claim on Tuesday to date that payment has not been paid out the funeral is Saturday, we have called your call center a day one has been transfered from one consultant to the other why is there no urgency with such matters but upon you debuting our bank accounts you do it promptly call me urgently

0
Replies (1)
Standard Bank Insurance
Standard Bank Insurance's reply21 May 2018, 07:44
Official

Thank you for posting your comments.

Your claim/policy number was requested on the 30 April 2018, we have not received your details to date. I trust your matter was resolved accordingly.

Kind regards
Complaint Resolution Centre
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