EM
Eddie M
1 reviews | Active since Jun 2017
05 Jun 2018, 13:06
Unhappy Customer
On Friday, 01 June 2018, I lodged a claim for my geyser. A new geyser was installed by the Drain and Geyser Doctor. The new geyser was a DOA but the contractor treated the geyser as normal fault on the geyser.
The fault was logged with the Manufacturer to have it repaired. I'm asking, why was the faulty geyser not replaced since it was a DOA. Why did I had to deal with the Manufacturer?
It is Tuesday the 05 June 2018 and my geyser is still not fixed.
How does Standard Bank Insurance select their contractors? This is really bad bad service.
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Replies (1)EM
Eddie M's updateReviewer Update
05 Jun 2018, 13:29Hello Peter username is: Levert 1975. My claim number is 18/042376
EM
Eddie M's update05 Jun 2018, 13:29
Reviewer Update
Hello Peter username is: Levert 1975. My claim number is 18/042376