Unfair judgement

<p>I bought a house with Cherrywood Estate. It was registered in February 2015 but I only took occupation in July due to teh fact that I still need a buyer for my old house. It is 36 Coronation Drive in Symhurts. Each time it rained the electricity would trip and I took long to realise that this happened in my house only I thought it was the whole area. I then called for the services of an electrician and he identified a huge hole directly to the transmitter which I requested him to seal. On the 5th Dec 2016, there was a hail and my house was soaked in water. The next day I called Paulo Martnins the agent and he advised me to call and claim from my insurance (claim no. 16/100322). To cut the story short my claim was repudiated due to what they referred to as wear and tear. I tried to explain that the house was not sold in good faith. Basically they said in not so many words that I should have climbed over the roof and checked the leaks, an expertise did not posses. I took the matter with the Ombudsman(M390/17T), who on number of occassions referred to me as "he" which made me doubt the validity of their report. Nonetheless I received an email and sms from John Theunissen advising me that my case was closed; hence the report to you. As far as I am concerned, the house is still the property of Standard bank up until its fully paid. Is the bank risk its reputation for their oversight and blame it on me? </p>