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garryhare G

1 reviews | Active since Dec 2016

14 Dec 2016, 14:22

Unbelievably bad service and don't care attitude

<p>Standard Bank insurance terminated the insurance on our property without notifying us. Only when we went to lodge a claim did we find out that our R6.5m proeprty has not been insured for the last two months. Despite repeated attempts by me an dmy lawyers to rectufty the matter we were bandied around for weeks. After finally manging at great difficulty to lodge a complain we are told that they will need up to 20 days to repond to our request to reinstate the policy, despite telling them that our property remains unisured. </p> <p>Their staff are officious, unhelpful and impolite.</p> <p>They refuse to allow you to speak to anyone in authority.</p> <p> </p>

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