Unbelievable poor services and lack of being concerned about the health and well being of me and my family.

On Thursday i experienced a horride episode where my house and seperate living quarters was engulfed by a fire. All of this occured while my daughter in law and grandchild were sleeping. With this said no one was harm and injured thankfully my grandson (3) woke up and cried for help. During this i was at work.

11:30 i called StandardBank insurance for assistance and they sent out Louis Berrange loss adjuster to scrutinize my claim. I am being investigated and am at his mercy while he plays with my family and my well being. My home is exposed to the elements here in Mitchells Plain. I live in Mitchells Plain yes and because i live here i am getting the short end of the stick as i am at Standard Bank MERCY.

To date my house is covered in soote, strong pungent smell left by my completely destroyed seperate entrance flows through my house and the worst of all i cant clear this up.

My cloths, my body, my grandkids and beautiful wife is living is soote. I am disgraced i am deminished and destroyed.

Yet im not getting any service, no joy, no answers, no help i might as well not be insured.

Standard Bank is most surely enjoying their weekend. While i wait for assistance. HELP ME.....