Unauthorised debit
<p>Good day, </p> <p>I did not sign up for a credit life insurance. when I was at the bank on the 01st April 2017. On the 3rd April 2017, a consultand phoned me & re-confirmed that I did not opt for this policy. On the 27 April, my account was debited. I phoned the call center this morning & spoke to a friendly consultant(Thandi Ntshangase) who is helping me cancel this policy(togher with another policy that I was not aware of). I need Standard bank to refund me my April 2017 & May 2017 policy.</p> <p>Thank you</p> <p>Ronald Moonsamy</p>
Good day,
I was in contact with Gugu. She advised that 2 refunds will be processed. Only 1 refund was procssed. I have been trying to contact Gugu yesterday & the entire of today to enquire about the other refund, but to no avail. I have even sent seversal email, but no answer.
Could some1 please assist?
Thank you
Good day,
I was in contact with Gugu. She advised that 2 refunds will be processed. Only 1 refund was procssed. I have been trying to contact Gugu yesterday & the entire of today to enquire about the other refund, but to no avail. I have even sent seversal email, but no answer.
Could some1 please assist?
Thank you