*****ULENT REFUND PAYMENTS

Iam so ****ed right now I demanded all my premiums paid back as standard bank **** about my life cover .the gave me run around selling me false information.. last week they called me advised that they will refund me R6000 .. which is half my premiums.. how can Standard bank do such *****ULENT ACTIVITY like that without my permission...I want all my premiums From 31st AUGUST 2020 to date monthly premiums was R177.00