treated like a *****, a **** and an idiot by Standard Bank Representatives

<p>I got my own plumber to verify that a geyser replacement is required in the first place as opposed to a repair being required due to waiting exactly 4 months for the last "repair" to be done by Standard Bank Insurance after the exact same geyser gace problems.</p> <p> </p> <p>My conversation with the call centre agents around this and my attempted conversation with Asherdene Karelse (whatever riole she is supposed to be playing) indicated that the plumber from Plumb Guarantee came into my house and told my representative that we do not know what we are talking about and proceeded, after being informed that the geyser had been drained and switched off due to multiple leaks from the pipe and from the cylinder itself, to tell my representative that the geyser is overheating and that why it is leaking. He also then proceeded in turning on the hot water tap to test the temperature of the empty tank. I have never heard something so blatantly stupid in my life before.</p> <p> </p> <p>Asherdene Karelse then also proceeded to tell me that her Plumber informed her that it is a repair with no facts to support this claim.</p> <p> </p> <p>I will not be treated like a *****, a **** and an idiot by a representative of a company I am paying to provide me with a service. I am the customer and I expect to be treated in a decent manner and respectfully by all I deal with.</p> <p> </p> <p> </p>