THE WORST INSURANCE COMPANY CLOSE DOWN!!!

Hi,

I am absolutely disgusted in the service i have received from Standard bank Insurance since 19 May 2018 when i put in a fire claim. the fire was started due to a faulty alarm installed by ADT which was reported, to which they told me to type in some code and it would override. i did as i was instructed and 10 days later the fire started. ADT forensic department confirmed that is was due to the their faulty installation. it is now 2022 and i have been complaining about the pathetic work done in my house. we are elderly and my husband has dementia and i needed my house to been fixed according my instruction for my husbands safety. every single instruction i gave was not followed. my husband is living in a house where he can hurt himself. the contractors that were sent to my house were rude and told me they think whatever they have done looks good. who are they to tell me what looks good in my house? i have voice recordings, videos and pictures of the POOR work done in my house. i have been a loyal client and this is the treatment i get! i have complained over and over and my complaints fall on deaf ears. THIS IS THE WORST INSURANCE COMPANY IT NEEDS TO CLOSE DOWN. i have spent my life savings fixing and getting things done to ensure my husbands safety. i have gone 9 months without any feedback from complaints regarding the horrible work done in my house. the electric board has no cover over it and the wiring has left me scared for my life. HOW CAN THERE BE NO COVER OVER AN ELECTRIC BOARD!!! DO YOU WANT MY FAMILY TO DIE! how can you install cupboards with no back board? the cupboards arent even secured to the walls. they are a very bad accident waiting to happen. i have paid my premiums without any issues. why must i be going back and forth complaining about the work done? everything done has issues. are you STANDBANK MONEY THEIVES going to pay me for the money i had to spend to fix YOUR CONTRACTORS pathetic work done? to what lengths to i need to go too to get heard? You people send out someone from PLASCON but my walls are painted with cheap paint that is peeling? the painter did not do his work properly. my walls have bubbles. my doors were not sanded down and varnished properly. the walls in my office are built so bad you can see how misaligned. there are cracks in the walls that were built. the tiles were cracked by YOUR contractors and the company did not take accountability for that. did you hire these people off the streets? how can i live in a house were every night i am worried that another fire might start BECAUSE YOUR CONTRACTORS ARE ****!!! the cupboards that were built were not built according to my instructions i cannot even put anything in them because nothings fits because they are small. some doors dont even have handles so how must i open the doors? the doors are all different sizes and cheap wood was used when i had proper wooden cupboards. there are sharp edges which can injure my husband. i feel like this **** company has just dismissed my complaints. YOU TAKE MY MONEY FOR YOUR **** POLICY AND WHEN IT IS TIME TO PAY OUT THERE IS ARE ISSUES. I WANT TO BE CONTACTED AND THIS SORTED OUT. I WILL TAKE LEGAL ACTION AGAINST STANDBANK INSURANCE.

i hope i will not be waiting another 9 months for feedback.

i have also contacted the insurance ombud.